Sunday, December 11, 2005
We've really made great strides at getting our house clean and organized. One of the worst areas are my workbenches. This is the answer to that. I bought both pieces for $149 (normally $219) at Sears.Com.
It was a fantastic online shopping experience. I ordered it Wednesday night when I got home from work (for store pickup). Friday, I ran by the Sears at Hancock Center. I walked to the (unattended) merchandise pickup area. There was a kiosk and I scanned the card I'd used to make the purchase. My name appeared on a TV on the wall with a timer that showed how long I'd been waiting. I had been there about 5 minutes, when a guy brought out the chest and cabinet on a hand truck and rolled it right out to the Jeep and loaded it.
I've ordered online for store pickup from other companies and it seems that each time, there's 5 minutes of confusion, followed by someone saying "OH! This is an online order!". This is after I've told them that I'm here to pick up an order that I placed online. Sears has this down to an art. I'm glad to see them doing things well, as I worked for them for almost three years while I was in college.